Problem #1: No Display
No display on your PC is annoying, especially when you are trying to unwind after a long day of work. Here are the possible solutions
- Make sure your monitor is plugged into the graphics card, NOT THE UPPER PORTS. The graphics card ports are most often horizontal and there are 3-5 of them that are either HDMI or Displayports. Plug the monitor into here to transmit a display. If you turn your PC on then plug in the monitor, the display might still show no signal, so it is best to plug in your monitor and peripherals before turning on your PC.
- Make sure your monitor is on the correct source. Most modern monitors have auto-source detection so this step is not applicable for most users.
- Make sure your RAM sticks are properly seated. crooked ram can cause no display. If you see an orange light on the motherboard that signifies “DRAM” this means that your ram is either defective or simply in “training”. RAM training on DDR5 can take as long as 15 minutes and can impact your boot time on the first boot after a major windows update or BIOS update. We have seen this occur with increasing frequency in 2025. We handle the DRAM training when setting up the PC but sometimes it decides to retrain itself. This has seemingly occurred with only AMD processors after customers receive the PC.
- If you see a white VGA light on the motherboard, it may indicate a problem with your graphics card. This is the worst case scenario but it might have to do with your HDMI/DP cable as well, so make sure this is working by swapping it out. You can also make sure your graphics card is seated correctly using the video below.
How to reseat your graphics card
Problem #2: Game Crashing and Low Frame Rates
- Update your graphics card drivers! Lately, NVIDIA GPU users have reported black screen issue when gaming or during general PC use. This is annoying and frustrating, as NVIDIA is the gold standard for gaming graphics. If you are experiencing crashes or black screens, reinstall your graphics card drivers. You can also completely uninstall them and reinstall an older version using this tutorial (DDU Tutorial).
- Internet connection: The fastest connection will be through ethernet (hard-wire). You may experience lagging and high latency if your Wifi connection is not the strongest. Always check with an internet speed test by typing “speed test” into Google. If your speed is above 150-200 Mbps download, your internet is considered fast and is most likely not the cause of your lag or crashing
- Server issues with multiplayer game: some servers are not fully optimized for all users and textures may fail to load which can cause crashes and dropped frames. If a specific server is crashing while the rest of the game is working fine, the issue most likely indicates server instability.