Reviews
EXCELLENT Based on 307 reviews John Perkins2025-08-04 Pat worked with me and gave me a time frame for what I wanted. It all came together and had great communication thru the whole process. Even gave me pics of the build in progress. Thanks. Fast shipping. Morey K2025-07-30 Hands down the best experience I’ve ever had with a custom PC builder. I can't say enough good things about Lux Custom PC and especially Pat. From start to finish, Pat was not only incredibly knowledgeable but also one of the kindest and most genuine people I’ve met in this space. He took the time to walk me through every component, every spec, and made sure the build was perfectly tailored to my needs. But what really sets Lux apart is what happened after the sale. I ran into a minor issue, and without hesitation, Pat came all the way to my house to help. No questions, no delays — just real customer support the way it should be. He stood behind his product 100%, with the kind of service that’s almost unheard of these days. The PC itself is an absolute beast — flawlessly built, beautifully wired, and performing beyond my expectations. I couldn’t be happier. If you’re looking for a custom PC and want top-tier quality backed by top-tier people, don’t look anywhere else. Lux Custom PC is it. Thank you, Pat — you’ve earned a customer (and fan) for life Kai Heller2025-07-29 Great deal and PC works perfect John Reagan2025-07-25 I was shopping around for a new machine to build AI with and Patrick at Custom Lux PCs hooked it up! Easily hundreds less and better spec'd than other offerings out there. Add to it, Patrick knows his stuff well enough to make the right recommendations for your use and budget and you can't go wrong getting your new PC, Workstation or Server from them. Matthew Huncke2025-07-10 The customer service was incredible. Fast and quick communication between me and Pat (owner). If you’re in the NY/NJ area there’s free one day shipping and he’ll even come and service the computer for you or send someone out there to help if there are any problems, but can come with a service fee. He responds quickly and is open to help you with designing the optimal machine for your budget. Quick custom build and easy WiFi setup, easy to use first day and fast download speeds, as well as shutdown/bootup speeds joe schmoe2025-07-02 Glad i decided to go with custom Lux.Wanted a place that would help me build somthing to my needs that i can afford.They are honest people that know what there talking about.Thanks for the awsome pc.Very happy with it.... Ren2025-06-27 THIS SERVICE IS AWESOME!!! I wanted to upgrade my graphics card to a 5070 ti, add 4 TB of space, improve the cooling, and get a new PC case. Communication and delivery of results was the smoothest it could’ve gone. The owner is a stand-up guy, making sure I got the best and most honest prices for what I needed. Also guided me through the process of selecting the most optimal parts for my needs. When I got my PC back after the upgrades I was impressed because the build quality was spectacular. Service exceeded my expectations. OMBE ZUBU2025-06-22 Super happy with how my PC came out! Huge thanks to Custom Lux PCs — they answered every question I had and made the whole process easy. Found them through Trustpilot reviews and I’m glad I did. Being able to build it exactly how I wanted made all the difference. Highly recommend! Krystian Montiel2025-06-17 I was recommended Custom Lux PCs from a friend that has done business with them for years and I purchased my first PC from them. Great service all around, no complaints. From helping with all of my questions to receiving an upgrade on my GPU for my custom build, all great things. 10/10 Sergio I.2025-06-10 Found Custom Lux PCs through a Google search. He knew exactly the best parts to use for my budget and always kept me updated with the progress. I was extremely satisfied with the end product, 10/10 would absolutely recommend to anyone looking for a PC build.