EXCELLENT  
  
 Based on 337 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Hunter Gill 
 
 
 
  
I got my PC yesterday and I ended up locking myself out at the setup's initial login. Texted Pat at 9pm, and he was up till midnight helping me thru ought the process of getting me back in my PC. Moral of the story is Pat is one of a kind, a rare breed, and a gentleman and a scholar. That’s why I’d give 10 stars. Also the PC he built for me is sweet and a great deal.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Collin Sieffert 
 
 
 
  
Fantastic service, ordered a PC got it delivered, had one issue that was promptly fixed. Very communicative and professional! Highly recommend.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Michael Garate 
 
 
 
  
Pat worked with me to choose the right hardware for my PC and helped me sort out a few things as I was getting set up. I'm really happy with the build and impressed with the personalized support along the way. I highly recommend.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Cameron Mastrangelo 
 
 
 
  
the customer service was fantastic, the pc works great and is great for what I'm using it for. Would definitely buy here again.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Rainbow Dash 
 
 
 
  
Excellent
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ethan Peiffer 
 
 
 
  
Pat was great. Quick turnaround. Delivered Pc back to me in much better shape then it was delivered. Seamless upgrades at a fair price.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Luke Moskwinski 
 
 
 
  
I had an exceptional experience working with Pat at Custom Lux PCs. He built a high-performance workstation perfectly tailored for my local AI model development. His pricing is competitive, and his commitment to service—including personal delivery—is outstanding. Having a local professional available for ongoing support and future upgrades provides incredible peace of mind. I highly recommend his services.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kibaek Kim 
 
 
 
  
I had an excellent experience with Custom Lux PCs, especially working with Patrick. Their customer service truly goes above and beyond. After purchasing my computer, I ran into an intermittent GPU issue, but Patrick was incredibly responsive and helpful throughout the entire process. With prompt phone support, we were able to quickly identify and resolve the problem. What really stood out was the consistent follow-up—he checked in regularly with weekly emails to make sure everything continued running smoothly. I highly recommend Custom Lux PCs to anyone looking for both high-quality systems and outstanding support.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Dwight Tardy 
 
 
 
  
I had specific needs for a computer that would dual boot on different drives, have capability for a local LLM with both 64 GB RAM and some VRAM.  In the past I would buy a common brand and make modifications but now I decided to minimize the DIY and have a unit that would meet my needs from the beginning and not worry about potential incompatibilities.  After looking and talking around I came up with Custom Lux PCs and was able to talk/text with Pat.  He was accommodating in what I wanted with the my financial constraints and made the appropriate additions and changes.  It was assembled, the software was installed and tested and then it was sent to me in a timely fashion. On receiving the well packed box, I unpacked it, did the preps and plugged it in and turned it on.  It came right up and I started using it.  No problems and I am certainly happy with the whole process.  When the need to upgrade comes it will definitely be with Pat at Custom Lux PCs.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Max Burk 
 
 
 
  
Absolutely amazing service. Great communication, fast turnaround and build quality is top notch! Highly recommend these lot!